Loom is the video communication platform for async work that helps companies communicate better at scale. Loom makes it easy to record quick videos of your screen and camera and instantly share them with a link.
In addition, more than 14M users across more than 200k companies around the world trust Loom to share feedback, updates, intros, training, and more – every day. Founded in late 2015, Loom has raised $203M from world-class investors including Andreessen Horowitz, Sequoia, Kleiner Perkins, Iconic, and Coatue.
We believe async video will completely change how people work. That change starts here at Loom. Learn more about us and our opportunities below.
We’re an increasingly diverse, distributed team of people with shared vision and shared values.
We are all owners of Loom and as such look for opportunities to take ownership for the work that we do at an individual, team and company level. Critically, we seek to take ownership for outcomes and for the impact that our work has on the company’s trajectory.
Optimism is hopefulness and confidence in the future. Optimism is leadership. We start from a place of confidence and innovation and work our way back to overcome the challenges that come our way.
Loommates keep it real with one another. We are genuine and honest. Transparency is our default behavior. We believe emotions are critical data and we find a way to communicate how we're feeling to others in a way that is respectful and honest.
Velocity is a vector. Its magnitude is speed. Its angle is clarity. We aim to optimize against both of these factors when we talk about velocity. The single most important variable to being a successful company is delivering with velocity for our customers.
We build products that allow individuals to be Human at work. At our best, Humans embrace and amplify ingenuity, creativity, efficiency, empathy, and love. Everyone at Loom embraces the humanity in each individual we interact with. Humanity is the reason Loom exists.
Source: Loom Values
Freedom and Flexibility:
At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. We are able to hire across the United States and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.
The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.
The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline for Summer Break around 4th of July and between Christmas and New Years. Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.
Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.
List of benefits and perkes that we offer:
How much does Loom pay?
Loom pays its employees from an average of $54,707 -$204,921 a year. The estimated salary range is from an Account Executive, Customer Support, Recruiter, and Software Engineer roles.
How much does a Software Engineer at Loom pay?
The estimated total pay for a Software Engineer at Loom is $162,259 per year. The estimated base pay is $127,293 per year. The estimated additional pay is $34,966 per year
How much does a Recruiter at Loom pay?
The estimated total pay for a Recruiter at Loom is $118,054 per year. The estimated base pay is $77,103 per year. The estimated additional pay is $40,951 per year.
How much does a Customer Support Representative at Loom pay?
The estimated total pay for a Customer Support Representative at Loom is $54,707 per year. The estimated base pay is $50,505 per year. The estimated additional pay is $4,203 per year.
How much does an Account Executive at Loom pay?
The estimated total pay for a Account Executive at Loom is $204,971 per year. The estimated base pay is $97,145 per year. The estimated additional pay is $107,826 per year.
Source: Loom Salaries via Glassdoor
Product potential - People - Sales culture
Growing pains & change
Advice to Management
Keep being transparent around decisions and strategy - The team is craving over communication!
-Oct 5, 2022 - Sales
The people (who are left at least), no one in leadership though. At least 2-3 people quit a month at this point.
Everything. In my entire tech career I've never heard of or worked at a more toxic company. Loom is basically just 1 good idea that will never scale into a successful company. No sound decision making happens here. CEO and COO make decisions in a vacuum. If you disagree with either of them, you're fired. Fear-based company run by corrupt people. Everyone that works here is miserable the only reason the whole company hasn't quit is because the market is so bad.
Get acquired and call it quits. This company is a joke.
Feb 23, 2023 - Ops
So far, I have found my first year to be pretty decent. My team is flexible and I don't have a ton of micromanagement. I do like that the company at least tries to engage with employees.
There's a lot of change and moving seats, so information is constantly changing.
-Jan 23, 2023 - Anonymous Employee
My time working at Loom was great and the people are fantastic to work with
As they ran into trouble with the market, I was let go without warning which left a bad taste in my mouth
Dec 16, 2022 - Sales Development Representative (SDR)
Source - Loom Reviews via Glassdoor