Help Scout

HQ: Boston, Massachusetts, US

Help Scout empowers customer-centric businesses with software that serves people in the most human, helpful way.


Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 8,000+ customers in over 140 countries, including Basecamp, Buffer, GrubHub, AngelList, and Timbuk2.

Help Scout Jobs