Technical Program Manager, Field Reliability
- Full Time
- Program Manager
- Remote-US
- $100K - $200K
Remote Job Description
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders.
You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
As a Field Reliability Technical Program Manager, you'll work closely with Advanced Technology Introduction (ATI) experts to align our cross-functional reliability methodology, and Supplier Quality Managers to establish Manufacturing Process Control Plans to ensure that the highest level of Quality and Reliability is consistently delivered. You'll collaborate with Global Commodity Managers to connect field performance measurement back to manufacturers that can relate to their field performance systems, Data Center Operations teams to provide scalable data collection requirements, and Business Information Technology and Solutions teams to incorporate use cases into BRD's for Project Life Cycle Management, Project Management Tracking, and Enterprise Resource Planning systems.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $139,000-$208,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Work with stakeholders to establish roadmap for/subsequent execution of field reliability practices for key Electrical/Power Distribution systems in our Data Center infrastructure portfolio to enable consistent feedback to design, supply chain, construction and operations, increase fleet predictability/performance, and excellent TCO.
- Provide feedback to engineering on equipment reliability performance to factor into future design expectations (Design for Reliability).
- Review global equipment field reliability performance and its Cost of Poor Quality (CoPQ) impact, identify, and address systemic issues based on lessons learned during Data Center construction, commissioning, and operation.
- Establish roadmap with stakeholders for/subsequent execution of field reliability practices for key Mechanical, Electrical, and Power Distribution systems in our Data Center infrastructure portfolio.
- Investigate early life failures, recurring reliability issues of field equipment, and closing the loop to improve supplier reliability performance.
Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
In-office locations: Sunnyvale, CA, USA; Atlanta, GA, USA; New York, NY, USA; San Francisco, CA, USA.
Remote location(s): United States.
Qualifications
Minimum qualifications:
- Bachelor's degree in Electrical Engineering, similar field, or equivalent practical experience.
- 5 years of experience in program management.
- 5 years of experience in coordinating cross-functional and cross-team projects.
Preferred qualifications:
- Master’s degree in Electrical/Electronics Engineering or related field.
- Experience in reliability modeling, identifying, and/or analyzing problems relating to mission critical infrastructure.
- Experience in HV/MV Electrical Power Systems, Switchgear, Transformers, UPS, Busway, PLC Control systems, etc.
- Experience with Weibull++, JMP, Python, MATLAB, LabVIEW, C, C++, or other programming languages for data analysis.
- Experience in performing root cause analyses and failure analyses on electrical equipment.
- Experience in testing, qualifying, commissioning, installing, and maintaining electrical equipment.