Sr Engineering Manager, Developer Experience
- Loom
- Full Time
- Engineering Manager
- Remote-US
- Other
Remote Job Description
Loom is looking for an experienced and empathetic senior engineering manager to lead our Developer Experience team and inspire those they interact with. This person will be a strong technical and people-focused leader, who embodies the values we seek in our engineering leaders to continuously demonstrate cross team collaboration, curiosity and perseverance in the face of adversity, and an inner drive to have maximal business impact.
The Developer Experience team partners with the Infrastructure and Product Engineering teams of Loom to help elevate the developer experience at all phases of the development life cycle to help attain the goal of shipping with confidence. You’ll become a domain expert and a trusted partner to colleagues across the organization, working alongside a top-notch team across multiple disciplines to create a robust developer experience platform to support Loom in its journey to introduce a new mode of communication for the workplace.
Responsibilities
- Lead and manage our Developer Experience Engineering team, building out infrastructure and tooling that helps provide a best-in-class developer experience that allows our team to ship with confidence.
- Areas of ownership include development environment, testing, release, and observability tooling and process. Additional areas of focus include developer education and advocacy efforts.
- Manage, advise and lead the mission and roadmap for our Developer Experience Team, understanding the needs of our engineers and addressing the problems that most impact their productivity and the quality of our product for our users.
- Support integration and adoption of developer experience tooling, services across the engineering organization
- Empower internal teams with developer experience best practices and data
- Work with other engineering and product leaders to chart a roadmap of efforts that help us deliver with velocity while maintaining a high quality bar for our products.
- Collaborate cross-functionally with all the product engineering teams as well as the infrastructure teams
- Recruit, hire, and train your team, building a sense of belonging and psychological safety, growing each member from a place of empathy and good intentions
- Pair and brainstorm with engineers on architectural and technical topics
What We're Looking For
- Managed a team of 4 or more engineers while continuing to find ways to contribute technically, outside the critical path as a technical program lead
- Managed remote engineers distributed across multiple timezones
- 6+ years of professional full-time experience as a software engineer
- 2+ years of engineering management experience
- Led projects with multiple stakeholders and helped drive towards clarity and decision velocity, as well as influencing to get support for last mile integrations by partner teams.
- Strong ability to continuously balance important / urgent, short / long term work with strong reasoning rooted in business impact
- Strong technical ability, can rubber duck with teams on technical solutions due to deep understanding of effective software development best practices and understands the tradeoffs for when to build vs buy for tooling and what good process looks like and experience identifying and rectifying broken process
- Strong communicator and ability to effectively communicate at different altitudes, depending on audience (ICs to the CEO)
- Track record of hiring, retaining, and growing senior engineering talent
- Track record of shipping new software tools and services and iterating on them over time
- Developer Experience or Eng Productivity management or TL experience a plus