Remote Job Description

This role is for the KYC EDD Senior Manager as part of the Financial Crimes Compliance Services function in the Financial Crimes Compliance team, reporting to the Head of Financial Crimes Compliance Services. In this role, you will be responsible for designing and executing various onboarding initiatives for the rapidly growing Retail and Institutional businesses. Onboarding Institutional and Retail customers with adherence to Coinbase’s AML program, BSA/AML, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. 

To be successful in this role, you will need to have a proven track record of creating processes and procedures for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. The role will include responsibility for certain core compliance activities, as detailed below.

What you’ll be doing (ie. job duties):

  • Oversee enhanced due diligence reviews for retail and international institutional high risk applicants and clients
  • Recruit, train, and manage Onboarding EDD managers and analysts and ensure adherence to AML policies and procedures
  • Design and write processes and procedures for scaling a rapidly growing KYC program
  • Lead strategic tasks for implementing new components such as Refresh and Periodic Reviews 
  • Act as point of escalation for KYC/Onboarding Managers and associates and cross functional teams
  • Manage/Lead/assist both small and large scale compliance projects
  • Work closely with AML and KYC team members to define scope, engage stakeholders, and drive execution of key initiatives
  • Assist with preparing regulatory reporting and correspondence across multiple jurisdictions
  • Work with sales, coverage, account managers, customer experience operations, product and engineering teams to design and test various KYC project initiatives
  • Be comfortable with operating in ambiguity and adapting to changing priorities
  • Work closely with the Head of Financial Crimes Services, KYC Director, the Global Head of AML, and others to drive internal KYC team’s planning and strategy across short and long term
  • Partner with and provide oversight of First Line KYC functions
What we look for in you (ie. job requirements):

  • 10+ years of prior experience in managing, designing, and implementing an onboarding KYC program for a financial institution, preferably with digital assets and/or fintech experience;
  • Detailed knowledge of global anti-money laundering, counter-terrorist financing, and sanctions risks and regulations (e.g., BSA, 4MLD, FinCEN CDD Rule, OFAC Sanctions, USA PATRIOT Act, etc.)
  • Strong leadership, relationship management skills, and project management experience;
  • Exceptional analytical skills;
  • Strong communication skills and presence: ability to interface with internal and external teams; 
  • Work in a cross-functional and matrixed environment
  • Highly organized with meticulous attention to detail
  • Strong leadership and strategic thinking skills 
Nice to haves:

  • Prior experience at a FinTech is a plus
  • Knowledge of the cryptocurrency industry

About Coinbase

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.