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UM Administration Coordinator 2, Work at Home KY - (Humana)

Humana Full Time Data Entry Remote-US


Remote Job Description

Description

The UM Administration Coordinator 2 contributes to administration of utilization management. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

The UM Administration Coordinator 2 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
               
Required Qualifications
  • High School Diploma 
  • Minimum 1 year administrative, healthcare or customer service experience 
  • Excellent verbal and written communication skills
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Comprehensive knowledge of Microsoft Word, Outlook and Excel with the ability to type and enter data accurately, as well as the ability to quickly learn new systems
  • Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); recommended speed is 10Mx1M

Preferred Qualifications
  • Proficient utilizing electronic medical record and documentation programs
  • Proficient and/or experience with medical terminology and/or ICD-10 codes
  • Prior member service or customer service telephone experience desired
  • Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization

Additional Information
  • Hours for this role are: Monday-Friday 10am-7pm EST

Scheduled Weekly Hours

40 

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Humana is Hiring!

Date Posted

09-16-2020

HQ Location

Louisville, Kentucky

Salary Range:

Other

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