Remote Job Description

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

  • Conduct mixed-methods research across the product suite and collaborate on research projects across the broader product area.
  • Work with Designers, Product Managers and Engineers to identify and prioritise research opportunities in a fast-paced, dynamic environment.
  • Drive change by communicating compelling and actionable insights to diverse audiences. Impact product strategy and design through research. 
  • Deliver business impact by advocating for the user in key business decisions. 
  • Research within the product area, share and cross-pollinate ideas and insights across the broader research team.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Computer Science, Human-Computer Interaction, Cognitive Science, Learning Sciences, Statistics, Psychology, a related field, or equivalent practical experience.
  • Experience in an applied research setting, including integrating user research into product designs and strategy.
  • Experience with research in enterprise/business software, developer tools, IT, or other systems.

Preferred qualifications:

  • Experience working remotely with the product team across multiple time zones.
  • Experience facilitating workshops and leading research activities in sprints.
  • Experience in impacting product strategy.
  • Excellent problem-solving skills.

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: London, United Kingdom.
Remote location(s): United Kingdom.