Remote Job Description

As the Senior Paralegal on our Legal and Risk team, you will be the gatekeeper for all of the team's intake and will have primary responsibility for tracking the team's matters and projects from beginning to end. You will ensure our team meets all deadlines, juggle a number of time-sensitive and high-stakes projects at once, and manage our various legal operations and document management platforms and processes. 

You will often be our team's point of contact for both our business-side teams and external parties, responding to time-sensitive requests and keeping our attorneys aware of updates and any issues that you spot involving our fast-moving matters. You will also work closely with our attorneys to respond to internal and external audits and investigations. You will bring extraordinary attention to detail to all that you do for the team, from collecting data, to proofreading letters, to performing legal or regulatory research, to reviewing contracts. You will also have primary responsibility for document filing and organization.


  • Review and manage all of the Legal and Risk team's incoming requests, legal process, and other correspondence 
  • Track all of the team's matters and projects from start to finish, and keep all team members apprised of and on track to meet deadlines
  • Perform legal and regulatory research when needed
  • Manage the team's use of legal operations and e-discovery applications and software
  • Responsibly, thoughtfully and reliably interface with stakeholders from the business and external parties on behalf of the Legal and Risk team
  • Respond to inquiries from internal team members, providing quick and actionable solutions and advice
  • Assist with data collection and document review for litigation, investigations and audits, including organizing the data upload process and ensuring all data is uploaded on time
  • Audit current Legal and Risk team processes to ensure 100% compliance by the team, and proactively identify solutions for improving the processes and making them more efficient
  • Perform administrative tasks, including mailing correspondence in person via FedEx or UPS when necessary
What Success Looks Like:

  • 3 months in: You have launched our team's new matter tracking system and have learned the relevant software/applications inside-out. You have a full understanding of the company's business operations and how we serve the users of our marketplace. You also have a full understanding of how each team at Clipboard Health operates and interacts with each other, and the different and intersecting roles of the other members of the Legal and Risk team. You are reliably acting as the first point of contact for all internal team members, handling their inquiries and escalating to the Head of Legal and Risk as necessary. You have begun to analyze and communicate to the rest of the team trends in the types of requests and correspondence the team receives, and the frequency of these inquiries and are creating solutions to reduce the number of inquiries on repeat topics. You have identified inefficiencies in the Legal and Risk team's processes and have proposed one or more solutions. You have made meaningful progress updating our document management and organization system.
Need to Have:

  • At least 4 years of Paralegal-related experience
  • Experience and comfort with a fast-moving and high-pressure work environment
  • Adaptability to new legal operations and e-discovery applications, platforms and software, and tech-savviness
  • Bias toward action and solving (not just spotting) problems
  • Ability to take ownership of your work and manage projects independently
  • Excellent communication and writing abilities 
  • Comfort and skill navigating complexity and ambiguity and working on a leanly staffed team
  • Ability to work autonomously and under pressure and meet tight deadlines
  • Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and Legal and Risk team’s needs in a fast-moving, rapidly scaling, and dynamic tech company
  • Intellectual curiosity, and a collaborative and positive spirit as a team member
Nice to Have:

  • Paralegal Certification
  • Experience working in a fully remote environment
  • Experience working cross-culturally and with diverse, global teams
  • Experience providing legal support for a variety of litigation matters, investigations, and corporate transactions 
Salary and Schedule

  • Salary is based on experience and location
  • Must be able to work 9 am- 5 pm PST

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