Remote Job Description

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.


The US base salary range for this full-time position is $190,000-$284,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Responsibilities


  • Build and leverage strong collaborative relationships with appropriate stakeholders across organizations. 
  • Own roadmap for continuous improvement that includes multiple products, programs, and organizations. 
  • Lead organizational portfolio by effectively communicating program vision to all appropriate stakeholders that delivers on business goals.  
  • Prioritize and scope high value cross- functional problem spaces, lead analytical efforts across multiple teams, resulting in direct and meaningful impact on our users, our products and our business. 
  • Own the vision that establishes the measurement of key UX metrics that drive a culture of user-centered development across a wide range of products/programs, designed to increase UX influence in cross-functional decisions.

Qualifications

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 15 years of experience managing and scaling UX-related programs. 15 years of experience driving operational efforts across organizations.
  • 5 years of experience managing and developing a team.
  • Experience with UX disciplines and user-centered development tools/methodologies. Experience analyzing data and leveraging insights to develop solutions and strategies.

Preferred qualifications:

  • Program Management experience within a Design or UX organization.
  • Experience leading across geographically distributed teams.
  • Experience with the product development lifecycle.
  • Experience improving the velocity/productivity of teams, products, and systems.
  • Knowledge of industry-wide technology trends and issues.
  • Ability to communicate complex concepts clearly across different audiences and varying levels of the organization.

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: New York, NY, USA; San Francisco, CA, USA; Kirkland, WA, USA.
Remote location(s): United States.