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Director, Learning & Development - (Upwork)

Upwork Full Time Hr Remote-US

Remote Job Description

Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.

As the leader of the Learning & Development team, you will manage and coach a distributed learning team and drive engaging learning experiences that help our talent do their best work. The Director of Learning and Development will assess our organizational business needs and build the roadmap to optimizing learning programs across diverse teams.

If you are a hardworking, motivated L&D professional, please join us to lead a culture of continuous learning at Upwork

Your Responsibilities:

Drive strategy: You will partner closely with the HR team, business leaders, and employees to lead our organizational L&D strategy. You effectively translate business needs into strategic initiatives and drive successful outcomes.

Grow new leaders: Employees love working at Upwork, and we want them (and you!) to stay and grow with us. In order to do that, we need to develop relevant programs and ensure consistency where necessary. You will drive this work for us from a training perspective.

Build strong partnerships: Our leadership team values HR and looks to us for strong counsel and partnership. You'll be expected to develop strong relationships across the company, understand the business environment, and work with the HRBP team to ensure we’re crafting and deploying training efforts that address the needs of our partners while scaling for the future.

Demonstrate the impact of their programs: Collaborate with colleagues in HR, analytics, finance, and legal to convey the value of our programs and to continually iterate on initiatives for greater impact.

Continuously evolve and improve our L&D efforts: Hopefully if you’re a passionate L&D leader, continuous learning and improvement is as much in your DNA as it is in ours. Benchmark best practices and emerging trends to make recommendations on design, development, and tools. Come and work with us and we’ll grow stronger together!

What it takes to catch our eye:

  • Progressive experience in L&D or OD for 10-12 years
  • Deep knowledge of talent analytics, organizational design and development, strategic planning and change management
  • Ability to navigate ambiguity, adapt quickly to shifting priorities, and work effectively under pressure with multiple deliverables. Must be able to make timely decisions.
How to really knock our socks off:

  • Demonstrated success in leading learning experiences on performance agility, inclusive leadership, emotional intelligence, and growth mindset, etc
  • Strong track record of partnering with different areas of the business and creating meaningful and impactful training programs
  • Data-driven problem solver with the ability to switch seamlessly between critical thinking and tactical execution within a fast-paced environment

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We’re a remote-first organization supported by offices in Santa Clara and Chicago, working together to create exciting remote work opportunities for a global community of professionals. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We build amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

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Upwork is Hiring!

Date Posted


HQ Location

Santa Clara, California

Salary Range:


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