Remote Job Description

The Director of Global Benefits is responsible for the vision, philosophy, and strategy for global benefits across Coinbase’s 5,000+ employees, as well as overseeing the execution and evolution of that work throughout all geographies and employee types. 

The person in this role will have a truly unique opportunity to envision the future of benefits within the world’s largest remote-first company, and to oversee the execution of a strategy that attracts, retains, and supports the company’s most important asset—our people. They will oversee a team that includes Benefits Strategy and Operation Leads, and be a significant and visible contributor to our Total Rewards Principles, our employee value proposition, and overall employee experience. 

If your knowledge and passion for employee benefits is matched by your curiosity and your thirst for innovation, we should talk. 

This position reports to the Global Director of Employee Experience within the Total Rewards organization.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

What you’ll be doing (ie. job duties):

  • Execute the Benefits vision and strategy in support of Coinbase’s overarching mission People Success Team, and Total Rewards organizational goals; develop a clear story and roadmap to achieve this vision and strategy
  • Develop data-driven POVs on employee offerings that balance high engagement with reasonable cost; align People Success and Executive Leadership teams by supporting POVs with clear and compelling communications
  • Build active and effective cross-functional partnerships across the People, Talent, Legal, Finance, Accounting, and Tax teams to create and manage Coinbases’s global benefits offerings
  • Design and drive an effective benefits communications approach that ensures all employees develop and maintain a clear understanding of offerings, policies, and key dates
  • Support team leaders to develop the systems, processes, and frameworks that ensure an optimal experience for employees around benefit- related processes and events (e.g. Open enrollment, life events, onboarding, etc.)
  • Evaluate and (as appropriate) evolve the vendor landscape for Benefits to ensure it fits Coinbase’s current and future needs; manage or delegate vendor relationships to ensure optimal execution and fit with Coinbase culture; lead negotiations and annual contract renewals with vendors and carriers
  • Partner with our benefits and retirement administrators to maintain compliance with both federal and state regulations (ERISA, HIPAA, FMLA, COBRA, ACA, CFRA, etc.)
  • Lead complex, cross-functional projects by developing clarity on objectives, understanding stakeholder requirements and Coinbase processes, and building consensus around creative solutions
  • Lead, mentor, and develop a strong team of global benefits professionals
What we look for in you (ie. job requirements):

  • 10+ years Benefits experience, 5+ years management experience
  • Experience…
    • In one or more fast-paced, high-growth companies
    • Adapting and evolving benefits operations and strategy through multiple phases of a company’s growth
    • Leading full cycle company-wide Open Enrollment
    • Delivering large projects and process improvements while managing through midstream change, and supporting a team to do the same
    • Overseeing benefits diligence for global and domestic M&A targets 
    • Implementing and scaling benefits in new geographies via organic growth
  • Deep knowledge of…
    • Design components for global health and wealth plans/policies/schemes
    • Regulations on benefits, retirement, leaves of absence - both in and out of the U.S.
  • Ability to 
    • Effectively communicate with executives and line-level employees 
    • Expertise in building trusted relationships with leaders at all levels
    •  Manage competing stakeholder demands in an ever-changing environment
    • Interpret and use people data to craft compelling stories, and translate it into actionable strategy
    • Balance strategic vision-building and rolling up your sleeves
    • Maintain a deep sense of empathy and understanding for the needs of diverse groups of people
    • Anticipate employee needs and questions, and build scalable systems to support them
    • Evaluate new programs and platforms and implement offerings for alignment with global Benefits strategy
    • Multitask, perform under pressure, and deal with ambiguity in a fast paced environment
About Coinbase

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.